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CNBSolutions

GDPR Privacy Policy Disclaimer

Last updated: February 5, 2025


At CNBSolutions Ltd.("Company," "we," "us," or "our"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).


1. Data Controller & Contact Information

CNBSolutions Ltd.is the data controller responsible for your personal data. If you have any questions regarding this policy, please contact us at:

Email: sli@cnbsolutions.com

Address: 2003 20/F TOWER 5, 33 CANTON ROAD TSIM SHA TSUI KL HONG KONG

Phone: (+86) 756-8861106


2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, email address, phone number, company name.
  • Contact Data: Billing address, shipping address.
  • Transaction Data: Payment details, order history.
  • Technical Data: IP address, browser type, time zone, operating system, and usage data.
  • Marketing & Communication Data: Preferences for receiving marketing communications.

3. How We Collect Personal Data

We collect data through various sources, including:

  • Direct interactions: When you fill out a contact form, subscribe to a newsletter, or place an order.
  • Automated technologies: Cookies, server logs, and analytics tools that track website usage.
  • Third parties: Payment processors, analytics providers, and marketing partners.

4. Why We Collect Personal Data (Legal Basis for Processing)

We collect your data for the following lawful reasons:

  • To fulfill contractual obligations (e.g., processing orders, delivering services).
  • To comply with legal obligations (e.g., tax laws, fraud prevention).
  • For legitimate business interests (e.g., improving our website and services, customer support).
  • With your consent (e.g., marketing emails, cookie preferences).

5. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide and manage our services.
  • To process transactions and fulfill orders.
  • To personalize user experience on our website.
  • To communicate with you about updates, promotions, and services.
  • To analyze and improve our website and marketing strategies.

6. Data Sharing & Third-Party Disclosure

We may share your personal data with:

  • Service Providers: Payment processors, email marketing services, shipping providers.
  • Business Partners: Vendors or manufacturers involved in fulfilling your order.
  • Legal Authorities: If required to comply with applicable laws or regulatory requirements.

We do not sell or trade your personal data to third parties for marketing purposes.


7. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure (Right to be Forgotten): Request deletion of your data.
  • Right to Restriction of Processing: Request limited processing under certain conditions.
  • Right to Data Portability: Request your data in a structured format.
  • Right to Object: Opt out of certain processing activities, including marketing.

To exercise any of these rights, please contact us at sli@cnbsolutions.com.


8. Data Retention

We retain personal data only for as long as necessary for business, legal, or compliance purposes. When no longer required, data is securely deleted or anonymized.


9. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience and analyze site performance. You can manage or disable cookies via browser settings or through our Cookie Policy.


10. Data Security Measures

We implement industry-standard security measures to protect your personal data, including:

  • Secure servers and encryption protocols.
  • Access controls and authentication mechanisms.
  • Regular security audits and monitoring.

However, no transmission method over the internet is 100% secure, and we cannot guarantee absolute security.


11. International Data Transfers

If you are accessing our services from outside your country, your data may be transferred and stored in a jurisdiction with different privacy laws. We take necessary steps to ensure data protection in compliance with GDPR.re the data controller of your personal information.